Contact & FAQs

For order queries or any other support regarding Ghost Cartridges you can reach out to hello.uk@ghostcartridges.com. Please note that all enquiries are handled via email.

If you have placed an order with us, there will be confirmation emailed over to the email address connected to your account. Once the order is shipped, a new email will be sent including a tracking number where you can track its progress.

Orders can be cancelled before they have been packed and labelled for shipping. You can reach out to our customer service team at hello.uk@ghostcartridges.com with your order number and cancellation reason attached. If your order has been fulfilled, check in with our Refunds & Returns Policy for next steps.

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Check out our Needle Configuration Breakdown blog for detailed descriptions of our Cartridge choices.

The taper is the end of the needle that tapers down from the needle shaft to the point. The shorter the taper, the larger the dot left by the needle if taken to the same depths.

Long Taper is our most popular and can be found across our whole range. These result in a thinner liner, easier to blend and allow artists to be much more precise when they need to be.

Medium Taper will result in a thicker line compared to Long Taper – more commonly used for colour packing but can be used in all configurations upon artist’s preference.

0.25mm Needle Diameter - #8 Gauge

Other than our Nano Liner – this is the smallest needle gauge that we offer. Referred to as Bugpin Needles. Used for a slower flow of ink and more intricate/detailed work. The small needles allow the configurations to be soldered closer together, meaning we can size down the size of the tip compared to the needle:

9 Bugpin Liner Needle would fit into a 5-7 Round Tip

13 Bugpin Magnum would fit into a 9 Flat Tip.

0.30mm Needle Diameter - #10 Gauge

Allows for a tighter configuration and a more controlled ink flow as our standard 0.35mm needle diameter. Currently we are only occupying 0.30mm needles in our Tight Liners. Also referred to as ‘Double Zeros’.

0.35mm Needle Diameter - #12 Gauge

The most popular needle diameter globally – popularly referred to as Standard Gauge. Used in all our ‘Traditional’ needle ranges! The quickest ink flow out of the 3 means these are most common in traditional work too.

Our cartridges come in boxes of 15, 20 or 50. Here’s a breakdown of what to expect:

Blackout – Boxes of 15

Ghost NANO – Boxes of 20

Ghost Black – Boxes of 20 – BULK 50 Boxes available in best-selling sizes.

HEX – Boxes of 20 – BULK 50 Boxes available in best-selling sizes.

Ghost Pink – Boxes of 20 – BULK 50 Boxes available in best-selling sizes.