FAQs
Order FAQs
Below are some common questions related to ordering with Ghost Cartridges
How do I track my order?
If you have placed an order with us, there will be confirmation emailed over to the email address connected to your account. Once the order is shipped, a new email will be sent including a tracking number where you can track its progress.
Can I cancel my order?
Orders can be cancelled before they have been packed and labelled for shipping. You can reach out to our customer service team at hello.uk@ghostcartridges.com with your order number and cancellation reason attached. If your order has been fulfilled, check in with our Refunds & Returns Policy for next steps.
Can I get a discount code for my order?
We drop occasional discount codes across our socials, but mainly send to our newsletter members, which you can sign up for at the bottom of the page. After savings today? Join The Crypt here.
Product FAQs
Below are some common questions about our products
Which Liner should I use?
Check out our Needle Configuration Breakdown blog for detailed descriptions of our Cartridge choices.
Do Ghost Cartridges have a Safety Membrane?
All Ghost Cartridges are fit with a Safety Membrane for backflow prevention, keeping your setup hygienic and safe. This includes:
Ghost Pink Cartridges in collaboration with Ghost Tattoo Co.
Ghost Black Cartridges
Ghost HEX Cartridges
Ghost Blackout Cartridges
Ghost Nano Cartridges
Should I order Medium Taper or Long Taper cartridges?
The taper is the end of the needle that tapers down from the needle shaft to the point. The shorter the taper, the larger the dot left by the needle if taken to the same depths.
Long Taper is our most popular and can be found across our whole range. These result in a thinner liner, easier to blend and allow artists to be much more precise when they need to be.
Medium Taper will result in a thicker line compared to Long Taper – more commonly used for colour packing but can be used in all configurations upon artist’s preference.
Which needle gauge is best for me?
0.25mm Needle Diameter - #8 Gauge
Other than our Nano Liner – this is the smallest needle gauge that we offer. Referred to as Bugpin Needles. Used for a slower flow of ink and more intricate/detailed work. The small needles allow the configurations to be soldered closer together, meaning we can size down the size of the tip compared to the needle:
9 Bugpin Liner Needle would fit into a 5-7 Round Tip
13 Bugpin Magnum would fit into a 9 Flat Tip.
0.30mm Needle Diameter - #10 Gauge
Allows for a tighter configuration and a more controlled ink flow as our standard 0.35mm needle diameter. Currently we are only occupying 0.30mm needles in our Tight Liners. Also referred to as ‘Double Zeros’.
0.35mm Needle Diameter - #12 Gauge
The most popular needle diameter globally – popularly referred to as Standard Gauge. Used in all our ‘Traditional’ needle ranges! The quickest ink flow out of the 3 means these are most common in traditional work too.
How many cartridges are in each box?
Our cartridges come in boxes of 15, 20 or 50. Here’s a breakdown of what to expect:
Blackout – Boxes of 15
Ghost NANO – Boxes of 20
Ghost Black – Boxes of 20 – BULK 50 Boxes available in best-selling sizes.
HEX – Boxes of 20 – BULK 50 Boxes available in best-selling sizes.
Ghost Pink – Boxes of 20 – BULK 50 Boxes available in best-selling sizes.
